PRIVACY POLICY
Last updated: 10 November 2024
This Privacy Policy describes how I, and some third parties, collect, use, and disclose your personal information when you visit or make a purchase from this website (being www.projectdcworks.com).
Please read this Privacy Policy carefully. By accessing and using this website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use this website.
Changes to this Privacy Policy
I may update this Privacy Policy from time to time, including to reflect changes to my practices or for other reasons (including operational, legal and regulatory reasons). If this happens, I will post the revised Privacy Policy on this website and update the ‘Last updated’ date. I may also, in my absolute discretion, implement an announcement bar on this website for a period of time determined by me to announce that I have updated this Privacy Policy.
How your personal information is collected and used
How your personal information is collected and used varies depending on how you interact with this website and with me. You personal information may be collected by third parties from you (who may then provide your information to me) and/or by me directly from you (and I may then provide your information to some third parties). Further, when you visit this website, open or click on emails I send you, or interact with this website or advertisements, I, or third parties I work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third party libraries, and cookies. I am not responsible or liable for the accuracy of the information provided to me by third parties and I am not responsible for any third party’s policies or practices.
In certain circumstances, as mentioned above, I may disclose your personal information to third parties. In addition to the circumstances set out in this Privacy Policy below, such circumstances may include:
when you direct, request me or otherwise consent to the disclosure of certain information to third parties, such as to ship you your order; and
in connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend this website, my rights, and the rights of others.
Analytics
I understand that:
this website may collect personal data to power its site analytics, which may include:
information about your browser, network, and device;
web pages you visited prior to coming to this website; and
your IP address; and
this information may also include details about your use of this website, including:
clicks;
internal links;
pages visited;
scrolling;
searches; and
timestamps.
I share this information with Squarespace, my website analytics provider, to learn about site traffic and activity. You can read Squarespace’s privacy policy at https://www.squarespace.com/privacy.
However, I note that I have disabled the ‘Activity log’ in Squarespace analytics so I understand that I do not collect or view the IP addresses of visitors of this website, or their other personal data.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, my hosting platform, to securely serve this website to you.
I have disabled Squarespace’s analytics cookies so I understand that I do not place these non-essential cookies on the browsers of visitors of this website.
Visitor data - customers
When you buy something on this website, I collect personal information from you to fulfill the order - in other words, to perform my contract with you. I may collect information like:
your billing and shipping address;
your details relating to your purchase (for example, your wrist size);
your email address;
your name;
your phone number;
your payment confirmation;
the type of your payment card; and
the last four digits of your payment card.
I share this information with Squarespace, my online store hosting provider, so that they can provide website services to me. You can read Squarespace’s privacy policy at https://www.squarespace.com/privacy.
I also use this information to arrange for shipping and facilitate any returns and exchanges.
My payment processor Stripe processes transactions for me. I understand Stripe will collect payment information from you to process your payment for your order. You can read Stripe’s privacy policy at https://stripe.com/privacy.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Visitor data - website visitors
This website is hosted by Squarespace. I understand that Squarespace:
may collect personal data when you visit this website, which may include:
information about your browser, network and device;
web pages you visited prior to coming to this website;
web pages you view while on this website; and
your IP address;
needs the data to run this website, and to protect and improve its platform and services; and
analyses the data in a de-personalised form.
You can read Squarespace’s privacy policy at https://www.squarespace.com/privacy.
As I have mentioned above, I note that I have disabled the ‘Activity log’ in Squarespace analytics so I understand that I do not collect or view the IP addresses of visitors of this website, or their other personal data.
Order emails
I may email you with messages about your order activity. For example, I may email you to:
tell you that you have made a purchase;
clarify your order;
provide you with an update regarding your order; and/or
tell you that your order has shipped.
It is not possible to unsubscribe from these messages.
I share your contact information with Squarespace, my website hosting provider, so they can send at least some of these emails to you on my behalf. Again, you can read Squarespace’s privacy policy at https://www.squarespace.com/privacy.
Security and fraud prevention
I may use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
Third party websites and links
This website may provide links to other websites or online platforms operated by third parties. If you follow links to any such site, you should review their privacy and security policies and other terms and conditions. I do not guarantee and I am not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third party social networking platforms may also be viewable by others without limitation as to its use by me or by a third party. The inclusion of any such links does not imply any endorsement of the content on such platforms or of their owners or operators.
Children’s data
This website is not intended to be used by children, and I do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided me with their personal information, you may contact me at DC@projectdcworks.com to request that it be deleted.
As of the effective date of this Privacy Policy, I do not have actual knowledge that I share or sell personal information of individuals under 16 years of age.
Security and retention of your personal information
While I aim to take (in my view) reasonable measures for the security of your personal information, please be aware that no security measures are perfect or impenetrable, and I cannot guarantee ‘perfect security’. In addition, any information you send to me may not be secure while in transit. I recommend that you do not use unsecure channels to communicate sensitive or confidential information to me.
How long I retain your personal information depends on different factors, including whether I need the information to fulfill your order, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies and, otherwise, to protect my interests.
Your rights
For completeness (as I currently only ship orders within Australia and to the United States (other than California)), depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, I may decline your request as permitted by law.
Right to access/know: you may have a right to request access to personal information that I hold about you.
Right to erasure: you may have a right to request that I erase personal information I maintain about you, in certain circumstances.
Right to rectification: you may have a right to request that I correct any inaccurate personal information I maintain about you. You may also have the right to request that I complete any personal information about you that is incomplete.
Right to restrict processing: you may have the right to request that I restrict the processing of your personal information, in certain circumstances.
Right to object to processing: you may have the right to object to my processing of your personal information, in certain circumstances.
Right of portability: you may have a right to receive a copy of the personal information I hold about you and to request that I transfer it to a third party, or directly to you, in certain circumstances and with certain exceptions.
Right to complain: without prejudice to any other rights you may have, if you have an issue with the way I use your personal information, you may have the right to lodge a complaint with your local data protection authority.
Contact
Please contact me (David Chen) at my email at DC@projectdcworks.com if you have any questions about my privacy practices or this Privacy Policy.